A. CMDB Demystify

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A. CMDB DemystifyDownload the SOW

Demystify the current state of your CMDB with CMDB Training and a comprehensive CMDB Assessment, with rationalized and documented recommendations, supporting a strategic CMDB Roadmap.

CMDB Demystify Offering: $25,000 (Includes all three Solutions below)
Project Duration: 6 Weeks
A-la-carte: $10,000 per Solution



A.1. CMDB Training

Summary:
- Practical and objective training on the fundamentals of the CMDB in ServiceNow.

Deliverables:
- Multiple Individual and Group Training Sessions to ensure the scoped teams are aligned with the objectives and recommended approach towards building and maturing the CMDB.
- Applicable documentation in the form on online and offline collateral as well as self-service videos to help scoped teams align on the fundamentals of the CMDB.



A.2. CMDB Functional Assessment

Summary:
- In-depth assessment of the processes currently in place to govern the CMDB, captured in an actionable Configuration Management Plan.

Deliverables:
- Virtual workshop with key stakeholders to understand the current processes underpinning the CMDB.
- Documentation of the existing processes in applicable sections of the Configuration Management Plan, highlighting gaps and exceptions to best practices.
- Functional recommendations to help address identified gaps, underpinned with a strategic CMDB roadmap captured as a part of the Configuration Management Plan.



A.3. CMDB Technical Assessment

Summary:
- In-depth assessment of the CMDB Implementation in ServiceNow, presented in a Dashboard, summarizing the status as well as detailed observations and actions to remediate the gaps identified.

Deliverables:
- Virtual workshop with key stakeholders to understand the context for the current implementation in ServiceNow, underpinning the CMDB.
- Documentation of observations and gaps in applicable sections of the dashboard, highlighting gaps and exceptions to best practices.
- Technical recommendations to help address identified gaps, underpinned with detailed technical requirements.


CMDB Demystify FAQs

What if I require only one of the Solutions above?
We can deliver individual Solutions at $10,000 each (three for $25,000) over a fixed duration of six weeks.



What configurations and updates do you make to ServiceNow?
During CMDB Demystify, we do not make any configurations or updates to ServiceNow. The objective of CMDB Demystify is to analyze your current CMDB Implementation and recommend prioritized next steps that underpin the maturity of your CMDB.




For more information, contact us at info@quicknexus.com